Conditions d’utilisation
TERMS OF SERVICE
Last updated: Wed, 1 april 2026
Welcome to ZPD Royal Tresses. These Terms of Service ("Terms") govern your use of our website and services. By accessing or purchasing from our store, you agree to be bound by these Terms.
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1. GENERAL CONDITIONS
By using this site, you confirm that you are at least the age of majority in your country or have given consent for a minor to use this site under your supervision.
We reserve the right to refuse service to anyone at any time for any reason.
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2. PRODUCTS & SERVICES
ZPD Royal Tresses offers products including but not limited to:
- Human hair wigs and bundles
- Hair oils and hair care products
- Eyelashes (strip lashes, lash extensions)
- Hair glue and lash adhesives
All product descriptions, images, and prices are subject to change at any time without notice.
We strive to ensure accurate product representation, but we do not guarantee that colors or textures displayed on your screen are completely accurate.
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3. PRODUCT SAFETY & ALLERGIES
Some products (including hair glue, lash glue, and hair oils) may contain ingredients that can cause allergic reactions or irritation.
By purchasing, you agree that:
- You will perform a patch test before full use
- You understand the risks of allergic reactions
- ZPD Royal Tresses is not liable for any adverse reactions, misuse, or improper application
If irritation occurs, discontinue use immediately and seek medical advice.
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4. PRICING & PAYMENTS
All prices are listed in € and include applicable taxes unless otherwise stated.
We reserve the right to:
- Modify prices at any time
- Cancel or refuse any order
Payments must be completed before orders are processed.
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5. SHIPPING POLICY
Processing times and delivery estimates are provided at checkout.
ZPD Royal Tresses is not responsible for:
- Delays caused by carriers
- Customs fees, duties, or import taxes
- Lost or stolen packages after shipment confirmation
Customers are responsible for providing accurate shipping information.
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6. RETURNS & REFUNDS
Due to the nature of our products (especially wigs, lashes, and adhesives), we maintain strict hygiene standards.
We do NOT accept returns or refunds on:
- Worn, used, or altered wigs
- Opened lashes or hair products
- Opened hair glue or lash glue
Returns may only be accepted if:
- The item is unused, unopened, and in original packaging
- The request is made within 2 days of delivery
Refunds (if approved) will be processed to the original payment method.
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7. INTELLECTUAL PROPERTY
All content on this website (images, logos, branding, text) belongs to ZPD Royal Tresses and may not be used without permission.
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8. USER CONDUCT
You agree not to:
- Use our products for illegal or harmful purposes
- Transmit viruses or malicious code
- Attempt to hack or disrupt our website
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9. LIMITATION OF LIABILITY
ZPD Royal Tresses shall not be liable for:
- Any direct or indirect damages resulting from product use
- Improper application or misuse of products
- Allergic reactions or sensitivities
All products are used at your own risk.
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10. PRIVACY
Your personal information is handled according to our Privacy Policy.
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11. TERMINATION
We reserve the right to terminate your access to our services if you violate these Terms.
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12. CHANGES TO TERMS
We may update these Terms at any time. Continued use of the site means you accept any changes.
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13. CONTACT INFORMATION
For questions about these Terms, please contact us at:
📧 zainaroyaltresses@gmail.com
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By using this website, you agree to these Terms of Service.